As a leading customer support center for more than 35 years, EBM is equipped to provide you with all your equipment supply needs. As a specialist in the area of Lexmark, Xerox, Okidata, and Panasonic were are sure to have the supply you need. EBM has a vast network of business relationships that have spanned more than three decades; these relationships allow EBM to offer even more choices than those of our specialty.

In 2004, EBM was certified as a Lexmark Solutions Provider. What is a certified Solution Provider you may ask? In short, EBM will assist you in the assessment of your document workflow and with your guidance develop, implement, and support the creation of a solution to reduce the administrative requirements to manage today’s office. In addition, the solution may consist of device consolidation to increase productivity and add form and function through the use of multifunction printers featuring copy, scan, scan to email, fax, network print, etc...

Even though the typewriter industry has changed dramatically over the last few years, EBM continues to be dedicated in providing the spare parts, circuit board repair, keyboard repair, and technical support for Lexmark, IBM, Nakajima, Adler-Royal, and Xerox typewriters. EBM has been the leader in this field for over 20 years, and is commited to providing quality refurbished parts when new OEM parts are no longer available. All services are backed with a 100% customer satisfaction guarantee.

EBM continues to provide the highest quality refurbished typwriter of the industry. All machines are completely disassembled for thorough cleaning. All parts and assemblies are checked and repaired and keyboards are checked for proper operation and rebuilt if needed. Refurbs are packed in a double walled box with customized foam, and come customer ready with new OEM supplies, which include, printwheel, power cord and operators manual. Customer satisfaction guaranteed. 90 day warranty.

EBM provides complete monitor and terminal repair for all computer monitors, Lexmark, Xerox, Canon typewriter monitors, and WYSE, Versyss, etc. terminals. All monitor/terminal repairs carry a 6 month warranty. Prices are based on a flat rate or a parts/labor basis depending on model.

EBM provides an exchange program for most Lexmark monochrome laser printers. All fusers are disassembled for cleaning and checked for wear of key components. All needed parts are replaced with brand new quality parts. Hot rollers, pressure/backup rollers, thermistors, heat lamps, etc. are replaced if needed. Our fuser rebuilds have a 6 month warranty on parts and workmanship. Any Lexmark fuser not available through EBM exchange is available from us through OEM exchange or purchase.

The service department at EBM is one of the key factors behind it's many years of success. With six service technicians and the full weight of EBM's electronic lab behind it, problems are "no problem" on the major brands of printers, faxes and copiers. Whether it be Lexmark, Xerox or HP printers, EBM has an expert factory-trained staff to handle any problem. EBM also supports the repair of Panasonic, Canon, Minolta and Sharp copiers with a team of experienced copier specialists. EBM is also an authorized service center for Brother, Okifax and Xerox fax machines. EBM repairs other office machines too, including Lexmark and other brand name typewriters, dictation equipment, shredders and calculators. Call Service Manager Mike Mitchell for your office machine service needs.